The popularity of Information Technology (IT) in public sector is undeniably growing as it simplified and resourcefully accomplished many tasks. Nowadays,there is scarcely a desk in public sector offices that does not have a computer. When analyzed exclusively in terms of technological factors, IT is fast developing at an ever accelerating rate.
A specialized use of IT in public sector is e-Government. There is a common belief that e-Government can provide more open and competent service delivery than present manual administrative procedures. Throughout the world e-Government ideas are being implemented with the expectation that they will yield authentic reforms in the direction of good government, per se.
Electronic Government (e-Government) is the use of technology, especially Web-based applications, to enhance access to and efficiently deliver government information and services. They categorize e-Government efforts into three broad categories of Government-to-Government (G2G), Government-to-Citizen (G2C), and Government-toBusiness (G2B). One may include two additional categories in this list: Government-to-Civil Societal Organizations (G2CS) and Citizen-to-Citizen (C2C), if the interaction among citizens is related to the other three categories of e-Government. By virtue of being a new mode of operation, e-Government has the potential to change the way that a governing body interacts with citizens and businesses. The realization of e-Government affects everyone because the role of government is all-encompassing and very complex.
In other simple word, E-Government is the use of information technology in to provide citizens and organizations with more convenient access to government information and services and to provide delivery of public services to citizens, business partners, and those working in the public sector. It helps to improve information flows and processes within government to improve the speed and quality of policy development, coordination and enforcement.
